The Week of September 19th in Review

Posted on September 25, 2011 Written by 2 Comments

By Paul Pannone

The week of September 19th, 2011, was dominated by the sudden closure and despicable acts coming to light by one of the most respected wedding invitation companies, Encore studios. An ongoing eWedNewz investigation is uncovering lies and a deceitful game played with trusting vendors that looked to Encore’s track record of reliability.

But the record came to a sudden halt when brides left in the lurch were told they would not be getting what they paid for.

Kendra Kroll exhibiting her products in Chicago told eWedNewz she feels terrible for brides that are now scrambling to make other arrangements for their wedding invitations.

 

 

“They are the real victims in all of this. I am so proud of my fellow members in the Wedding Water Cooler that came to the defense of the brides and are reaching out to their resources to help,” said Kendra Kroll, exhibiting at the Chicago Bridal Market this weekend.

Kroll and others at the market are stunned at the Encore failure and commented on how an ex-employee wanted understanding for his former employer.

“That is just plain wrong and loses sight of future ramifications; how brides will be more cautious than ever to turn over a deposit. For vendors, they should be very wary of whom to work with. Encore was not some fly-by-night organization, they were a market leader,” said Sheryl Davies.

Davies, Kroll and other “Coolies” including Samantha Goldberg and Stacie Francome are helping brides fill orders and doing their best to right the wrong turn taken by Encore.

eWedNewz continues to gather more responses from vendors that allege Encore accepted orders and payments for website programs up until the week of the closure.

 

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2011 

Filed Under: Anti Fairy Dust, bridal, Bridal Dresses, Bridal Shows, eWedNewz, General News, Invitations, Publications, wedding industry, Wedding Industry Events, Wedding Water Cooler Tagged: , , , , , , , , ,
  • Lani

    Please add the many Bar and Bat Mitzvah families who are also scrambling to now figure out “plan B”. Since Wednesday, I’ve been trying to assist several clients whose proofs had already been approved and were SUPPOSED to be in process. My clients entrusted me and for 14 years, I had entrusted Encore…and there was never an issue with their customer service or follow-through. I am sickened, on so many levels, to take 11 books off of my shelf. The lack of integrity on the part of the Encore owners is remarkable. Their faithful employees, vendors and clients have all been negatively affected. They should be ASHAMED of their behavior, but then again, that would require them to have a conscience, which, clearly, they lack.

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