“Tuxedo Mask” Speaks Up for Abused Store Owners

By Paul Pannone

The tide could be shifting away from the poor, abused consumer always being right, as Bitchless Bride tells them off, four-letter words and all. Not mincing words, the blog and mystery people behind the posts are calling out bitchy brides and now grumbling grooms.

The BB blog struck a nerve among tuxedo store owners in the middle of their busiest times, relating to lost, abused and non-returned merchandise that prohibits the turnover of goods from one week to the next. The BB Blog featured a post by a mystery writer named the Tuxedo Mask ; who could become a folklore hero in very short order.

 

Who is that masked Man that tells it like it is? Only the Bitchless Bride knows for sure.

The tuxedo world stood up and applauded the post; after years of abuse and having to deal with difficult customers that want to pick up their tuxedos three weeks before the event and don’t bother to return it until two weeks later– without any penalties. As the discussions sparked by the Tuxedo Mask progressed retailers like Justin Willison, owner of J.W Tux in Naunica, MI say they head off deadbeat customers at the pass, requiring them to leave a credit card to charge for any losses or merchandise not returned.

“I make the groom or the parents do it. Before when I called the groom they’d say oh his card declined… oh.. um.. I’ll have him call you. Now I just charge the groom. I don’t have time to track down 15 people I only need 1. You can try getting the money back from your dickhead deadbeat buddies.

Hey, you know where they live and work– I DON’T. One contract per party. ZERO problems since. I’ve had a groom call me from mexico about his card being charged. I told him… Hey you didn’t make sure the stuff got back, you signed the contract. (You) should have picked responsible people for groomsmen,” says Justin.

Other operators like 1888mytuxes– voted the best in their market– say they’ve done it for years.

“The price of the merchandise has gone up every year and we found a $20 dollar deposit meant nothing to customers. Now, if they don’t return the merchandise by the following Thursday, we have to assume they love it so much and they want to keep it, so we charge for it,” according to Jennifer Galletta in New York.

 

eWedNewz continues to watch the progress of the Bitchless Bride Blog and welcomes your thoughts.

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2012

Consumers Search Content and Connect with Products | Marketing Programs Launched a year ago Are Finally Working

By Paul Pannone

eWedNewz is tracking the progress of several marketing programs that give a greater level of interactivity with consumers and engage them to look for products and not wait for them. In advertising and marketing, out of sight is out of mind to consumers overloaded with a steady barrage of information. For most consumers the thought of buying a coat in the summer or a bathing suit in the winter isn’t likely. But to marketers, planting the seed in their brain for when they need the product is the key to success.

 

Images of Super 100′s products in world-famous brands printed by consumers in search of products tells the retailer marketing programs created by manufacturers are working.

 

Unlike static formats like print and other traditional forms of media, marketing programs centered around interactivity of the Internet are now successfully branding customers; introducing them to products before they’re even available. Creating demand and gathering orders has superseded producing products, announcing they exist and hope they sell. A careful watch of what consumers really want leads to less risk and the right inventory levels to match the demand.

This is really nothing new but the fluid, real-time nature of the Internet gives manufacturers a greater ability to fill the needs of consumers than ever before. For those harnessing the power of Social Media, the gateway to success is endless.  Now, manufacturers that held back from jumping into the digital age look back and wonder how they operated without it. What broke down some of the decisions were arguments of why companies that hold a lock on their industry still advertise.

Coke and Pepsi and the cola wars are prime examples of why advertising and staying in front of consumers is a must to keep ahead of the competition. No one doubts how fickle many consumers are. Most have no significant preferences in cola products. Advertising reinforces the image of a certain drink or brand. If both Coke and Pepsi stopped advertising lesser brands would be more noticed and pick up (consumer) market share. To their distributors any decrease in the advertising budget would be taken as a sign of weakness.

In growing numbers advertising budgets are shifting to the Internet; not just by adding, updating or improving a web site. Companies that want to stay competitive in the current business environment are adding 24/7– live – web presence besides the company website to increase a positive customer experience, answering questions and directing consumers to distributors (retailers) that carry their products.

According to experts in this new field the product message must be shelled in discussions around the product. Simply hiring interns or low-paying employees to tweet doesn’t work.

According to SocialNomics.net

Premium brands are beginning to talk less about their products and more about lifestyle

Other brands are encouraging product specific discussion to drive purchase consideration

Campaigns that linked social media back into the real world helped drive engagement

Tried and tested competitions and giveaways are continuing to work well

Some brands are beginning to monetise social media

 

eWedNewz watches several Social Network campaign including the one from FLOW Formal. After Years of decline the owners of the company are committed to revive a tuxedo industry that was essentially dead. Wedding experts and onlookers keeping score say they like what they see.

Christine Boulton of Think Like a Bride recently wrote a story covering some of the details;

“The men’s formal wear industry had all but written its own obituary. Stuck firmly in the past; saddled with outdated looks and hopelessly chained to traditional marketing channels, it was sinking fast. They were living in a bubble.”

Part of the changes at FLOW include creating proper content and information to go along with new product styles for consumers in search of updated tuxedos. Plagued by years of decline store owners have not kept up with new fit demands of today’s consumer. Getting that message out to consumers has been a struggle leaving many to abandon renting tuxedos. Now, with the help of proper promotion and marketing the men’s tuxedo business is undergoing a major overhaul led by FLOW.

The efforts are now heard as store owners report consumers walking into their stores with images they printed and want what they saw online.

According to the owners of 1888MYTUXES, “Google searches and printouts of the 2012 product lines are making our job so much easier. The customers are trusting us knowing that they are getting the current styles and real thing, not the bait and switch of days gone by!”

eWedNewz is tracking similar pilot programs involving photography, wedding venues, travel and planners.

 

 

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2012

Teen Prom Magazine Touts Tuxedos to Potential Grooms

 

By Paul Pannone

 

2011 saw the start of a turnaround for the dead tuxedo business and lack of interest from consumers that did not want to be caught dead in one. Since 2000 the word tuxedo got a giggle from most consumers that thought about something old and unsanitary from the old days. Slowly and with the help of some leaders in the occasions and advertising business, things are improving and offer hope for the future.

In the fashion business strong support from tuxedo proponents like Jim Duhe helped make a difference in 2011.

“The people in the tuxedo business are starting to come around and realize the world doesn’t revolve around them but they exist to serve the public. They must listen to what the consumer is saying and not try to force feed them what they think they might want. I’m happy to see some of the changes taking place this year and I will have more to say about it,” said Duhe in a recent interview.

Weddings are still the main business for formal wear but the prom market is an area where young adults are first exposed to the finer points of life. Celebration and reward for hard work, dedication and respect are the portal to adulthood and leading a good life. For years we’ve dealt with some really great people in the prom category and no one is more passionate than Linda Korman.

“You have to be passionate to deal with with the great group of young adults and help them see the options of dressing properly,” feels Korman.

Can you guess which one is Linda? Having her own girls go through the prom right of passage, Linda is very aware of the process.

Unequaled in the business, Korman’s passion and understanding of the prom market is amazing. Dress manufactures and nearly every segment of the market look to her ability and value her thoughts– except one. Linda and many other advertisers say they’re saddened to watch how the tuxedo deteriorated over the past decade. That’s why the turnaround they saw in 2011 was a cause for celebration.

Linda and other members of Heart Publications decided the tuxedo could not die. Tailor-made advertising and promotional packages were designed to encourage advertisers to show their lines for the future to get tuxedos in front of hundreds of thousands of potential grooms.

Enter Jane Fort;

The next scheduled issue of Teen Prom comes out December 27th and will feature all the latest dresses and tips for teens attending their prom next season. Anticipating the return of the tuxedo, the organization set out to find the latest styles and the most reputable people to make sure their readers were given the right information.

Jane Fort is the Editor in Chief, for TeenPROM. She became editor-in-chief of TeenPROM magazine in 1999. Under her helm, TeenPROM has expanded into the largest prom magazine on the market. In addition to prom, Jane is an expert in the teen genre and has been a mentor to teen girls as the editor of Teen, All About You, Tiger Beat and Teen Beat magazines.

When Jane looked for tuxedos she turned to the highly respected 1888mytuxes – the same people who supplied tuxedos to Live! With Regis and Kelly for a decade. 1888mytuxes  supplied formal wear products by Calvin Klein, Ralph Lauren, Joseph Abboud and the Situation, made by the premier tuxedo manufacturer, FLOW Formal.

“We wanted to make sure we were using only the best products and get them on time,” says Jane Fort.

According to Fort tuxedos are a part of the right of passage that young adults need to be swayed towards, so that when they look back on pictures years from now they won’t be sorry for making choices that are not timeless.

Style, grace and passion are the keys to success, according to the people at Teen Prom. Formal Wear by FLOW provided by 1888mytuxes in New York.

Fort and others at Hearst Publications still adhere to traditional morals, standards and agree the tuxedo is an integral part of the process. The importance of tuxedos diminished along with Casual Friday and took an express train out-of-town when American production shifted outside the United States. But in that decade of decline tuxedos could be on a rebound, as a nation realizes the importance of our own sovereignty and looks to reestablish some of the jobs lost to oversea competition.

Too much politics? Sure. Proms are fun and now, so are tuxedos, thanks to a joint effort of some really great people and companies.

 

Look for Teen Prom magazine on the 27th of December.

 

 

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2011

The Week of November 14th in Review

By Paul Pannone

Buyer beware warnings continue to go out to brides using online websites to buy their wedding gowns. According to experts an unusually high rate of dissatisfaction with little or no recourse ties into dealing with websites originating in China. The number one story is being read by consumers as well as wedding industry businesses making it the number one wedding related story this week.

Brides and consumers are searching and finding information that helps guide them from costly mistakes. eWedNewz information informs brides but infuriates fairy dust sales people.

 

eWedNewz continues our investigation into the invitation business and its disruption by the internet and DIY activity. The sudden and unexplained failure of Encore Studio became the lightning rod of discussion involving the health of the invitation business, stranding vendors and brides that put their faith in the company. eWedNewz discussed the events with a spokesperson for the Stationery show noticing a very high level of sensitivity common among all wedding related show producers these days. The investigation continues.

In all parts of the wedding business the growing challenges to remain viable in a declining market deflate most arguments of a robust business, even from the largest recognized entity. The Knot admitted the challenges to investors in a recent filing shocking wedding experts that never thought they live to see the day the company would come clean.

Regis Philbin graciously said goodbye to the daily grind of live television. The 80 year-old veteran was always seen in proper dress including formal wear for formal occasions. The tuxedo business is left in the hands of younger representatives, tagged with the daunting task of appealing to a generation of users that do not want to be caught dead in their father’s tuxedo.

 

 

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2011

Regis Retires from Live! but will Always Look Great in a Tux

By Paul Pannone

Regis Philbin held back tears on his last show leaving behind Kelly Ripa to carry on the traditional morning fun that millions of views have come to expect. Some  of my fondest memories with the show include asking Kelly to get me some coffee– I didn’t recognize her without her make up– or pulling the tape measure too tight around Reege’s neck.

Since 2000 the family tuxedo business and its employees have been involved with making sure the cast and some of the guests looked great in formal wear but the relationship went deeper. Some members of the family were called on to make sure the bride wasn’t stressing before live weddings or to spruce up the flowers.

Two Italian girls, Kelly Ripa and Jennifer Galletta, hanging out after a hard day of making online wedding couples look great. Since 2000, Jennifer and 1888mytuxes supplied fine formal wear to the Live! with Regis and Kelly Show.

 

“It was one big family feeling doing the show and I will always look back on the fun times we had. I always enjoyed hanging out with the stars but Kelly and I always had the most fun,” said Jennifer Galletta of 1888mytuxes.

 

Good luck Mr. Philbin, you will always be remembered looking great in a tuxedo!

 

 

 

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2011

 

The Week of October 10th in Review

 

By Paul Pannone

The Situation continues to move towards mainstream, polishing up his image and looking spiffy while doing it. This week he was a guest on Live! with Regis and Kelly, a show that’s been very supportive to the tuxedo business, using formal wear supplied by 1888mytuxes since 2000.

 

The Avalon is the best selling coat in the Situation line made by FLOW Formal.

The Situation wore the Avalon on ABC’s Live! with Regis and Kelly, a mainstream morning show seen by millions of viewers.

 

eWedNewz coverage of tuxedo stores renting products that have been around for decades heightens consumers awareness to help make a better decision, steering them away from outdated goods, fictitious names and towards better branded products.

Get Married is up for sale after years of struggles to gain traction in a declining wedding market. eWedNewz continues our investigation obtaining information from a growing number of ex-employees that are no longer bound to silence and current employees that are keeping us informed.  

Consumers searching for Encore Studio, the invitation company that suddenly closed its doors, remains in the newz, as vendors throw out their books and replace orders with other items for their customers. 

 

 

 

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2011

Tuxedo Stores Renting 10, 20 and 30 year-old Garments Are Killing the Business

By Paul Pannone

Reaction to an eWedNewz story involving the changes taking place in the men’s formal wear category struck a nerve yesterday bringing forward successful operators that say they’re suffering for the actions of their peers. The spotlight is on tuxedo rental stores carrying outdated merchandise, expired and fictitious brands, renting them to the public for premium dollars.

Since August a upheavel in the men’s formal wear business could be heading towards a showdown at the OK corral, as old– and we mean old– gets a kick in the pants by new products endorsed by today’s celebrities, including the Situation.

“At age 92, Cardin has certainly aged considerably better than his tuxedo label, but then again you can’t give tuxedos a little blue pill,” according to one formal wear retailer.

 

Fashion experts and strong supporters of tuxedos are coming forward to say they’re intrigued by the move to update the old standards with excitement and a new approach.

“A couple of images of The Situation can hold my interest for 90 seconds.  I may laugh at him.  I might make fun of him — but I don’t stop looking at the pictures.  In the end, I have to say that the images were great and I wish that I had abs like that.
The Calvin Klein commercial had all of the right elements — sexy people who are only partially dressed.  However, they were nothing compared with images of the situation.  They didn’t draw me in.  They didn’t make me smile.  They tried very hard to impress me.  I’m not the target audience.  I don’t believe that I was appropriately impressed. 

Yes.  The commercial was beautiful.  However, it didn’t hold my interest in the same way the The Situation does.  I didn’t even notice if the male model had abs,” said Jim Duhe.

Duhe, a 40 year fashion expert, says the tuxedo business is in serious trouble for many reasons. Duhe told eWedNewz the category gets no editorial support from his competitors but also puts the blame on the lack of innovation from tuxedo business itself.

“How do you expect fashion editors to get excited if the people in the business don’t have a story to tell?” he told eWNz. 

 In the statement Duhe includes manufacturers and retailers he feels have fallen short of delivering the right message to the consumer.

Sheryl Davies told eWedNewz, ” The tired old tuxedo rental turned off this generation of marrying males. They slid so far as to wear short-sleeved shirts, sneakers and nothing special suits. Now, they can outfit themselves and complement their brides, on their monumental day by again dressing with pizzazz. This is great news and maybe the nudge is good for the companies who have never changed their marketing tactics. I love the new styles and I love that tuxedos are back in the limelight. A tux says, It’s a special occasion.”

Davies, another long-time wedding expert, says she’s watching the current changes taking place in the wedding business and commends the proactive moves taken by some of the leaders in the formal wear business that speak to a new generation.

Formal Wear operators in New York look to major branded products like Calvin Klein and Ralph Lauren to lead the way to a comeback for tuxedo rentals.

NY Tux Girl says,”Being in the wedding business for over 21 years & doing tuxedos, I agree that the Calvin Klein and Ralph Lauren are great rentals for us. In New York guys like better quality and better fit (more) than what we had years ago. The super 100′s are the best quality we carry.”

So why are stores still supporting fictitious brands and carrying old styles? eWedNewz polled operators across the country that blame the lack of innovation from manufacturers over the past decade; certainly through the recession and declining use of formality in social events. Manufacturers in turn blame store owners for failing to update merchandise and not supporting new fashion. Meanwhile the standoff between suppliers and retailers can be heard in countless stories of misinformation in the marketplace. 

Market leaders like Jennifer Galletta writes, “ We had a lady call yesterday looking for the OLD Contour for her son that didn’t want to drive all the way out east (Long Island) to rent. She laughed and cursed the groom when I told her it’s 15 years old and couldn’t get them anymore. All she could say in disgust was Ew, I don’t want my child to wear that!”

 

Tony Commisso (far right) toasts tuxedos for providing a good living for his family. Commisso is giving back to his community and industry in so many ways. One specifically is buying new merchandise to give to his customers that have placed their trust in him.

 

The best response comes from Anthony Commisso in Latham, New York, that talked about 30 year-old Pierre Cardin tuxedos:

“I have witnessed two old-time father & son tuxedo operators in the Albany, New York area deceiving the consuming public. I have a firsthand experience where a client came rushing into my store pleading for our help in getting her son a replacement for a white dinner jacket for her son’s graduation ceremony. The mom showed me what they had rented from the other store this supposed white dinner jacket had yellowed so badly they shouldn’t even been able to pass it off for Ivory. The buttons were brown and brittle but it did have some signs of its glory days of old when the lining still had traces of white.

I looked at the tag inside and I thought how tragic, as I blurted out, “Pierre Cardin! This guy’s grandchildren are dead, that’s how old this coat is.” She gave me a quizzical look and I said “this coat is from the ‘80’s.”

I hooked her up to her delight and received accolades of her being eternally grateful. It was nice to hear but my hypothesis of most people’s true definition of eternally grateful, is the length of time it takes them to say eternally grateful. Anyway I hope the tux shop operators had that coat sent to the Cardin Family plot in Treviso, Italy.

At age 92, Cardin has certainly aged considerably better than his tuxedo label, but then again you can’t give tuxedos a little blue pill. The sartorial is in no way intended to offend Pierre Cardin or his family, just the tuxedo operators who still rent merchandise with a label and shelf life long expired,” according to Commisso.

 

 

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2011

 

20 Years of Mon Cheri and Still Growing

By Paul Pannone

Keeping true to their statement, Mon Cheri steps up plans to make 2012 the best season ever. At a time when many dress manufacturers are cutting back  because of slumping sales, Mon Cheri says they plan to ship more goods this season than last year; but not as much as next year.

According to Wedding Guidance, ”Mon Cheri began selling only wedding gowns, but today they also design bridesmaid’s gowns and other special occasion dresses. For a bride that chooses a Mon Cheri wedding dress, there is a myriad of choices available. Mon Cheri’s collection is expansive, and new styles are introduced each season.” [Read more...]

Calvin Klein Tuxedo Part of a Story Wedding

 

By Paul Pannone

Megan & Peter Story were the winners of the 2010 Southern California Dream Wedding Giveaway and are celebrating their first anniversary next month. This couple beat out 633 other couples to have their dream wedding produced by 50 of Southern California’s best wedding vendors. Their dream wedding was held at Rancho de Las Palmas on June 27, 2010 in perfect Southland weather. They were surrounded by their family and friends in a joyous celebration that lasted late into the night. The couple shared many laughs and tears throughout the evening in a lavish wedding that was filled with the best of everything. It was truly a memorable event!

A  photo montage created by the Alex Neumann, head photographer for the dream wedding, captures the style and elegance of the day . All photographs in this series taken by Alex Neumann Photography. The wedding dress was by Watters and Lili Bridals in Tarzana, California. Bridesmaids, Flower Girl, Men Ties and Pocket Squares, and Maid of Honor Dresses by Coren Moore. Groomsmen, Ring Bearer, Ushers, Fathers tuxedo rentals by Friar Tux.

The groom, Peter Story, chose a Calvin Klein tuxedo, furnished by 1888mytuxes. Jennifer Galetta of 1888mytuxes told eWedNewz, “The demand for Calvin Klein formal wear keeps growing all the time. The silhouette, styles and fit of the garment appeals to younger people that like a trimmer look. But because we have to fit all size guys in the wedding party, it’s not limited to any particular build. Calvin Klein products do have a slimming effect on anyone that chooses to wear it,” according to Galetta.

Peter Story wears Calvin Klein, provided by 1888mytuxes, courtesy of FLOW Formal

Peter Story joins a long and growing list of grooms that choose Calvin Klein formal wear for their wedding day.

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2011 [Read more...]