By Paul Pannone
Celebrity event planner, Samantha Goldberg, turned up the heat on Wedding Wire, reaching out to the website that’s taken over the hot seat formally held by theKnot. Goldberg continues to hammer away at the website that’s come under close scrutiny by angry vendors that get bashed by brides and are not able to get a fair shake, according to an ongoing eWedNewz investigation.
According to Samantha Goldberg, Wedding Wire does not properly screen who they list and accepts no responsibility for improper behavior.
Golberg’s latest involves a scammed bride who wrote the following about an encounter with a listed Wedding Wire vendor:
“This woman is a scam artist!!!! If you cherish your sanity, want to remain stress free and want to keep money in your pocket, stay away. My wedding is in July, not in March as reported on this site, but I can’t allow her to do to others what she has done to me. She took my money and disappeared. she has done nothing a wedding planner is supposed to do. She has lied over and over again about why she was unable to complete tasks. She eventually disappeared with my money. She will not return any calls or emails. I even went to her place of business, I thought it was her place of business, instead it was her poor grandmothers home. Had I known it was this elderly womans home, i would never have gone. Now i see she has changed the name as of March 8, 2012 to EW Corp and deleted the name elite-weddings and events, changed her number and the business address…Joan Cummings you are not fooling anyone anymore!!!!! This woman Joan Cummings or Joanne Gallo which ever one she is today is a scam artist..please be very cautious of her….she deserves a negative -5 as her overall rating.”
Since the end of 2011 Goldberg has been fighting Wedding Wire for what began as a bad review about her company. Since, Goldberg gained national attention and support from stung vendors that say they’ve experienced similar frustration from the website’s rating system.
This week Goldberg told eWedNewz she plans to connect vendors and customers in a more friendly way but became incensed when she learned of how this particular scenario went.
Goldberg fired off the following email to Sonny Ganguly who dismissed Goldberg in December, 2011:
WE HAVE A BIG ISSUE!
I sure hope you figure this one out…Elite Weddings in Astoria NY and then changes to EW her new company name according to your walls on Feb 22 2012….Do you know there are many of these emails all over the place and I
spoke to a FRANTIC mother in TEARS as this vendor was NOT VALID!! Do you EVER check YOUR VENDORS?
Was it that she wasn’t a paying customer??? So she can fuck over whoever she wants and you are not at fault?? Do you have any idea how much of this shit is now another issue for several families who may not have this kind of money to lose??? WHO IS GOING TO HELP THEM NOW?? I ASK THAT YOU PLEASE ISSUE A STATEMENT TODAY…OR I WILL TAKE THIS TO SHAME AND THEY WILL HELP ME. I get along with the media why? I tell the truth.
Are you going to reimburse all of these young brides…Esp the one I am helping…? She Joanna Cummings or Joanne Gallo whoever she is… took 15K from this woman who called me in tears at 7:30am today…The brides trusted YOUR SITE…and this is the very reason why you have lost so many clients…Forget my issues which were not even true…Your company has vendors that pay and they get ALL negative reviews removed.
I do have proof of actual brides going back to 2010 chatting about perfect vendor ratings on wedding wire..NO SUCH THING…They are leery of Wedding Wire…this I have in my hands…Why is this OK? Why????
The email included over 30 members of the Wedding Water Cooler.
Wedding Wire acknowledged our request for information about their vetting and rating system last week but has failed to follow-up until now. Efforts to communicate with the owners of the website are ongoing.
eWedNewz is investigating the story further. The 718-626-4738 phone number listed on Wedding Wire profile is disconnected.
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